Shipping policy

SHIPPING POLICY:  ExquisitByAwos

Thank you for shopping at  ExqusitByAwos. We strive to provide a smooth and transparent shipping experience.  Please review the following information regarding our shipping policies.

PROCESSING TIMES:

Orders are typically processed within 2 - 5  business days.  Processing time may be longer during peak seasons or holidays.
  • NOTE: You will receive a notification with tracking information once your order has been shipped, Please note that all orders require a signature.

SHIPPING RATES AND DELIVERY TIMES:

  • We offer the following shipping options within the UK, IRELAND, SELECTED  EUROPEAN COUNTRIES  (EU)  US, CANADA, AUSTRALIA, NEW ZEALAND, GHANA AND SELECTED AFRICA COUNTRIES.
  • Shipping costs and delivery times will vary depending on the destination and shipping method selected at checkout.  Please note that international customers are responsible for customs duties, taxes, or other fees imposed by their respective countries.  These fees are not included in the shipping cost.

 

 UNITED KINGDOM

  • Royal Mail Next-Day Delivery Signed & Tracked -  from £13.99

            by weight from 1.1kg

  • Royal Mail Delivery Signed & Tracked: 3 -  7 Days  -   £4.99
  • Royal Mail Delivery Signed & Tracked:  2 - 5  Days  -  £7.99

 

     EUROPE (EU) - Ireland, Austria, Belgium, Cyprus, Germany, Denmark, France, Greece, Hungary, Italy, Luxembourg, Malta, Netherlands, Poland, Portugal, Spain, Sweden, Norway, and Switzerland.

    • Royal Mail Next-Day Delivery Signed & Tracked -  from £30.00

                Orders from £0.00 - £400.00

    • Royal Mail 1st Class Delivery Signed & Tracked: 3 - 5 Days -  from £25.00

                Orders from £0.00 - £400

    • Royal Mail Delivery Signed & Tracked: 3 - 7 Days -  from £25.00

                Orders from £0.00 - £450


      UNITED STATES OF AMERICA/CANADA

    • Royal Mail 1st Class Delivery Signed & Tracked : 3- 5 Days -  from £30.00

                Orders from £0.00 - £400.00

    • Royal Mail Special Delivery Signed & Tracked:  3 - 7 Days -  from £25.99

                Orders from £0.00 - £450.00

    • Royal Mail Standard Delivery Signed & Tracked -  3 - 10 Days -  from £23.99

                Orders from £0.00 - £450.00

               

      AUSTRALIA

    • Royal Mail 1st Class Delivery Signed & Tracked : 3- 5 Days -  from £30.00

                Orders from £0.00 - £400.00

    • Royal Mail Special Delivery Signed & Tracked:  3 - 7 Days -  from £25.99

                Orders from £0.00 - £450.00

    • Royal Mail Standard Delivery Signed & Tracked -  3 - 10 Days -  from £23.99

                Orders from £0.00 - £450.00

     

    NEW ZEALAND

    • Royal Mail 1st Class Delivery Signed & Tracked : 3- 5 Days -  from £30.00

                Orders from £0.00 - £400.00

    • Royal Mail Special Delivery Signed & Tracked:  3 - 7 Days -  from £25.99

                Orders from £0.00 - £450.00

    • Royal Mail Standard Delivery Signed & Tracked -  3 - 10 Days -  from £23.99

                Orders from £0.00 - £450.00

       

      GHANA

      • ALL PAYMENTS ARE MADE THROUGH MOBILE MONEY INCLUDING CHARGES. NO CASH PAYMENT ALLOWED
      • VODAFONE MOMO: 0208712368

      All orders within Ghana are delivered by Dispatch Riders/ STC Parcels/VIP Parcels

      Note: Customers are responsible for Delivery charges not included in Shop Payment. The parcel Office and Dispatch Riders calculate delivery charges. Once payment is accepted, customers will receive a notification and tracking information.

       CONTACT OUR TEAM

      If you have any questions regarding our Shipping Policy, please, contact us at: awoyaa17@gmail.com

      UK MOBILE/WHATSAPP: 07359561848

      GHANA TEAM @ MOBILE/WHATSAPP: 0240854891/0502232618

       

      AFRICA


      • ALL ORDERS ARE SHIPPED THROUGH GHANA, DHL EXPRESS AND DHL (STANDARD)
      Orders are typically processed within 1  - 3  business days.  Processing time may be longer during peak seasons or holidays.

      NOTE:  Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment on the carrier's website.

      Please all orders will require a signature. Shipping costs and delivery times will vary depending on the destination and shipping method selected at checkout.  Please note that international customers are responsible for customs duties, taxes, or other fees imposed by their respective countries.  These fees are not included in the shipping cost.

       

      SHIPPING RATES AND DELIVERY TIMES:

      REGION/COUNTRY ESTIMATED DELIVERY/ SHIPPING COST

      UNDER 1.1KG - 2KG

      Delivery  Times: 3 - 7 Days -  From  £15

      Express delivery: 2 - 4 Days - From £20

       

      * Some items may have shipping restrictions due to size, weight, or legal regulations.  These restrictions will be noted on the product page.

      SHIPPING ADDRESS:

      * Please ensure you provide a correct and complete shipping address at checkout. We are not responsible for orders shipped to incorrect addresses by the customer. 

      • If you need to update your shipping address after placing an order, please, contact us immediately at awoyaa17@gmail.com or Mobile No. 07359561848.  We will do our best to accommodate your request, but we cannot guarantee that we will be able to make changes once the order has been processed.
      • For Ghana: Contact our Team Manager on 0240854891/0502232618

      LOST AND DAMAGED ORDERS:

      •  If your package is lost or damaged in transit, please, contact us immediately at awoyaa17@gmail.com or 07359561848. We will work with the Shipping Carrier to resolve the issue and ensure your order is received.
      •  Please keep all packaging materials and damaged items for inspection by the carrier.

      RETURN POLICY

      Please refer to our Return Policy on our website for all refund orders.

      THANK YOU OUR CHERISH CUSTOMER. ENJOY AN UNFORGETTABLE EXPERIENCE WITH EXQUISITBYAWOS